What are your booking terms and conditions?

-Our terms and conditions as below must be agreed upon for all bookings.

- Interactive Party Package prices are based on up to 20 children , we can accommodate higher numbers with notice for a small fee per child .

-A booking is not confirmed until the deposit has been received. Deposits must be paid within 14 days from receipt of your booking form.  The remaining balance is due 7 days before the party.

– We reserve the right to change which Entertainer is allocated to your party if needed, this would only happen on a very rare occasion if an entertainer was unwell and could not attend.

-Correct party information (including party date, time, address and character) must be provided at time of booking.

-You acknowledge that all risks associated with your party are down to  yourself. TCC accepts no liability for accidental damage or injury to property or persons.

-TCC reserves the right to make changes to party format, if required.

-You acknowledge that all characters booked have no association with any other named brands. We do not wish to violate or infringe upon any copyright laws. We have costumes, characters, jewelery, hairstyles and props derived from our imaginations and DO NOT claim to be associated with any copyrighted or name brand character.

Can I have Less or More Characters at a Party?

Whilst our best packages are our 3 entertainer interactive parties, we can offer meet and greets with less characters or larger parties with more, subject to availability .

Are your Entertainers DBS checked?

Yes, our entertainers can only work at a party once they have been successfully DBS checked.

All of our entertainers come from a performance background, whether it’s singing, dancing, acting or performance arts. We also run an in-depth training academy before any of our entertainers lead a party.

What happens on Party Day?

Due to the nature of the Interactive/performance  parties we generally make an entrance once all children have arrived, this is usually 10 mins after start time unless by other arrangement . Our performers will then perform for 1 hour and 15 mins approx,  We advise leaving serving food until after they have finished the show.

Once finished there will be an opportunity for photos before the characters leave, If you are having the princess party and would like them to sing happy birthday  with a cake we advise this is brought out at the end of the show, please advise us of your preference .

What happens if my Guests Arrive Late?

The party is booked into the Performers schedule and therefore cannot be delayed . If some of the guests arrive late, it is recommended that they join in the party on arrival.

What about Special Requests?

We will always do our best to accommodate any special wishes or requests, please  drop us a message  and we will get back to you asap,

Frequently Asked Questions and Info

© 2017  by The Character Company. Proudly created with Wix.com

Disclaimer: The Character Company is in no way affiliated or connected to any other corporation or copyrighted company.

Lake , Isle of Wight 

  • facebook-square

Follow us

This site was designed with the
website builder. Create your website today.
Start Now